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Dr APJ Abdul Kalam, Former President of India:

YOU say that our Government is inefficient.
YOU say that our laws are too old.
YOU say that the municipality does not pick up the garbage.
YOU say that the phones don't work, the railways are a joke. The airline is the worst in the world, mails never reach their destination.
YOU say that our country has been fed to the dogs and is the absolute pits.
YOU say that the System is corrupt. In such a dealing, Someone Gives, the Other Takes, both are to equally blame.

YOU say, say and say.

What is Your Role? And what do YOU do about it?

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Monday, July 6, 2009

Standard Operating Procedure & Guidelines for MC Members

(These Responsibilities are Expansion or Addition to the Responsibilities in the Bye Laws)

“Fortitude in Crisis is the Mantra of Good Leadership”

General

RWA is essentially a ‘bridge’ between the ‘Residents of Sector 33’ and ‘Govt. & Other Agencies’ servicing the Sector.

In order to optimise delivery to the Residents, all the Residents and the Management Committee (MC) in particular, need to ensure ‘right’ match and interaction between the ‘Aspiration of the Residents’ and ‘Abilities of the Delivering Agencies’. This would optimise delivery and help in welfare of the Residents which is one of the Main Objectives of the RWA.

National Constraints, Environments, Local cultural and ethical Issues, etc, affect our day-today working & living. These need to be factored-in.

We are drawing facilities from the ‘Common User Systems’. These Systems are over-stretched. There is therefore no place for any specialised or enhanced expectations in short term, unless ‘we’ become part of the Planning System. So the need of Half Yearly / Yearly Plan(s) for the Sector.

It is expected that all the Residents and the MC Committee work in the spirit of ‘conscientious awareness’ devoid of their individual perspectives while dealing with various issues impacting the Sector.

It is in this backdrop that we all need to function and deliver to the Sector. We need to ‘optimise’ through persuasive leadership without creating ‘negative effect’ in the System; it does not help any one.

Responsibilities of Various MC Members

Security of the Sector ( Presently with President & General Secretary)

Security is the responsibility of each Resident. They are expected to sanitise their environments.

Due to resource constrains presently, RWA is not able to secure individual Blocks fully. Block Security would be the responsibility of the individual Blocks, till it is taken over by the RWA.

RWA would provide ‘outer cordon’ of Security which includes Security at the ‘Main Gate’ and ‘Sector 34 Side Gate’. All action will be taken by the MC to check / regulate traffic moving through the Sector, sometimes at a ‘minor inconvenience’ of the Residents.

Roving Guard would be deployed at night to patrol the Blocks. Residents to help the ‘RWA’ if this Guard does not visit their Block(s) at least thrice at night. He is to blow ‘whistle’ as he moves through the Block(s).

All important Police, Fire Brigade, and MC Members’ telephone numbers to be available at the manned Sector Gates.

Close liaison with Police Officials, especially Sector 34 Police Post.

Any other points considered important.

Generation of Funds (Vice President & his Team)

Vice President is responsible for generation of Funds for the RWA as per Para 20.2 read in conjunction with Para 8 of the Bye Laws.

Vice President would take all steps to enlarge Membership of the RWA.

Vice President could deploy all legal means for Generation of Funds for the RWA including use of the Community Centre for the purpose.

Treasurer, Jt Treasurer, General Secy, Secy , in this order, would help the Vice President to generate funds. Vice President is ‘free’ to utilise special expertise / contacts of any of the Members of the RWA for the purpose.

All funds generated needless to say, would be properly accounted for with the Treasurer.

Community Centre (Treasurer and Jt Treasurer)

Community Centre will function under the overall management of the Treasurer.

Guidelines laid by Noida and the RWA 33 Bye Laws would be followed. When in conflict, Noida Guidelines stay supreme.

Form for Booking the Community Centre will be standardised and approved by the MC. All ‘Terms and Conditions’ including penalties will be printed on the ‘Booking Form’, and signed by the Treasurer / Jt Treasurer and the Party Booking it. It is a valid contract.

All bookings will be for ‘lawful’ activities.

Dy Treasurer will be responsible for Bookings. All MC Members to co-ordinate with him/her for the purpose before any commitment to any one.

Community Centre will not be considered booked for the date unless the ‘Form’ and the ‘Cheque / Bank Draft’ in the name of the RWA, are received by the Jt Treasurer, and the date blocked in the Booking Register. Cash will not be accepted.

Bookings will be 180 days in advance of the event for the Members, and 90 days in advance for the Non-Members. In case of a tie in the booking date, the RWA Member, Sector 33 Resident, a Party from outside the Sector, in that order, gets the preference.

Security of the function(s) being held at the Centre will be that of the Party booking it.

Community Centre will levy Damages, Penalty for Playing Loud Speakers after 11.30 PM, Electricity, Cleaning charges, etc, as in vogue & appropriate from the Party.

Routine maintenance and upkeep of the Community Centre will be the responsibility of the Joint Treasurer primarily, supported by the Treasurer.

When not in use, rooms /hall of the Community Centre will be kept locked by the Caretaker.

No unlawful activities are permitted in the premises of the Community Center. The Caretaker to ensure this in support from the Treasurer and Jt Treasurer.

Members Power, Sanitary, Water, Sewerage, Horticulture, etc, in the MC

Power Drawal / Consumption, Sanitation, Water Discipline, Sewerage Choking as a Result of the Residents misusages, Horticulture are the responsibility of each Resident. They are expected to use the Systems with care.

Concerned MC Member(s) to liaise with Noida Staff for ‘optimal’ delivery to the Sector.

‘Sector’ difficulties would be taken-up collectively and not ‘Block-wise’.

Prepare a ‘Half-Yearly / Yearly Plan’ for the Sector for Your respective responsibility areas, both short term (6 months) and long term (12 months), discuss in the MC & General Body. Once approved pursue with Noida officials through the JE / Inspector upwards.

‘Escalate’ only when needed and with approval from the General Secretary and the President.

Keep RTI and PIL in focus. At times written communication is important especially with Departments where Officials are ‘indifferent’ to the ‘repeated ‘requests.

Routine trouble shooting as it occurs through the Noida Staff.

Keep visits to the Staff minimum. It disturbs their routine working. In our enthusiasm, one may also ‘rub’ them on the wrong side; spoils working relations.

Take help from the Residents that have been past MC Members, or have due ‘links’ in the Authority. ‘Self-Help’ is the best form.

Reach out to the Authority Officials with Your ‘Knowledge Power’, and provide consulting to them based on your experience if need be. They are all ‘reasonably well-groomed’ in their disciplines. Any other Approach will be ‘self-defeating’.

Keep ’80:20’ principle in view. Most of Us do not follow it.

Employ ‘scientific management and ‘persuasive leadership’ while tackling issues, before ‘punishing’ the System.

When in doubt, consult others, especially Your spouse. His/Her advice would be based on knowing You the best.

It is very important for the MC Members ‘to know what can be accomplished by chasing’, and ‘what can not be done’ due to existing systemic difficulties. Otherwise we would be frustrating all in the chain. Also consult any one knowledgeable on the subject in addn to your spouse.

Any other Points considered necessary.

Member Welfare

To plan events to get the Sector 33 Community Closer. Organize at least Holy, and Diwali functions.

Explore the possibility of organising Tambolas at least once a month to begin with, Cultural Events led by Young at least twice a year, any other Events that are not very costly and help in building Community feeling.

To organize events like Exhibitions, Conferences, Seminars, Workshops, etc, in coordination with Vice President to generate funds for the RWA through valid welfare activities.

Funds for the activities could be made available as per the Half Yearly/ Yearly plan(s) for the Welfare.

Lady Members

They are welcome to contribute to the well being of the Sector 33 Community in addition to specific responsibilities taken by them.

Could help when approached in cases of disputes between Residents of the Sector / domestic disputes / violence and other issues that generally plague our social system, especially for the female gender.

Bring sobriety in the MC and General Body Meetings, when needed.

Any other issues considered necessary for women and children.

President, RWA 33

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